Why redBus for online bus ticket booking?

There are several reasons to book a bus ticket through redBus.:

-    redBus provides you the convenience to book bus from your home/ city.
-    redBus offers a wide variety of bus types by numerous bus operators on your selected route.
-    You can download an m-ticket or e-ticket.
-    It’s the best platform for booking cheap bus tickets.
-    Cancelling and rescheduling options are available with redBus.

Do I need a print out of my bus ticket to board a bus?

No, you don’t need a print. After booking bus tickets online, you can download an m-ticket or e-ticket on your mobile and show while boarding the bus. It is recommended to carry any government id or state approved id to verify your identity.

What is a PNR number on the ticket?

PNR stands for ‘Passenger Name Record.’ A PNR number on the m-ticket or e-ticket has 10 digits.

What are the payment methods for booking a bus ticket online on redBus?

redBus offers a wide variety of payment options to book a bus online. One can pay for the tickets via credit cards, debit cards and internet banking.

What different currencies does redBus support for payments?

We currently support the US Dollar and the Euro. We are adding support for other currencies soon!

Is payment on redBus.com safe?

redBus has the highest security standards and keeps your information and purchases completely safe and secure. Please be assured that your payment is very well secured.

Can I cancel my bus ticket?

Yes, you can cancel your bus ticket booking. Sign in to see your trips to cancel on redBus website on desktop and on mobile. Enter your ticket number and email id and follow the cancelation procedure. You can also cancel your ticket through the Self Help tool

Can I get a refund on ticket cancellation?

Yes, you may get the refund on ticket cancelation. Refunds will be made to you subject to applicable cancellation charges and will be credited to the source of payment (net-banking, credit/debit card etc.)